TPA Operational Efficiency Assessment | Vitesse
Operational Efficiency Assessment

Are your operations
helping you grow —
or holding you back?

See how your TPA compares to high-performing peers. Uncover the gaps costing you carrier confidence and revenue.

VP
CF
CO

Trusted by 550+ insurance organizations

Your Efficiency Report
68
Industry benchmarks

Overall Efficiency Score

Customer Experience72
Process Automation65
Treasury & Funding58
●Key metrics below benchmark
●Recoverable overhead identified
●Compliance gaps flagged

↑ Sample report preview

What your report reveals

Operational gaps cost carrier confidence and revenue.

Operational Scorecard Gaps

See where operations fall short and what it costs in carrier trust.

Peer Benchmarking

Compare automation, treasury, payments, and compliance against top performers.

Path to Commercial Excellence

A clear action plan from gaps to volume growth.

“

Vitesse gave us real-time visibility into every payment and fund balance. It’s transformed how we manage audits, carrier reporting, and given us a modern payment engine we can trust.

— Operations Director, Top 20 US TPA

Where do you stand?

Most TPAs overestimate their operations.

90+
Top 10% of TPAs
Carrier-preferred operations
✓ Same-day settlement
✓ Zero cash calls
✓ Real-time carrier dashboards
✓ Audit-ready at all times
Result: Higher volume allocation. Carrier-preferred status.
60-75
Where most TPAs land
Significant room for improvement
✗ 7-10 day settlement
✗ 15+ cash calls monthly
✗ Manual carrier reporting
✗ Audit prep takes weeks
Result: Vulnerable to displacement.

Find out where you stand.

10 questions. 5 minutes. A report your leadership team will want to see.